FREQUENTLY ASKED QUESTIONS:
Click on the questions below to reveal the answer. We have attempted to answer the most common questions about true waterproofing solutions for wet basements and crawlspaces. Perhaps you have others that deserve an answer. Please feel free to communicate with us by using the “contact us” button on this site or if you prefer, just give us a call in Virginia at 703-866-0535 (Fairfax), 540-974-2755 (Winchester) or 804-859-2544 (Richmond). We would be delighted to intelligently answer any and all of your questions without any obligation on your part.
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Your “System” sounds expensive?
The Barrier Dual Drainage Waterproofing System costs about the same as one of those band-aid interior systems. In many instances our system is found to be even less.
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Why can’t I just install larger downspouts and make the problem go away?
We understand your thinking, but the answer is no. Larger gutters and downspouts, re-grading, burying downspouts, French drains, and even concrete have all been tried and have failed. You must understand that the problem is not topical, it’s subsurface.
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Your System seems complex, how long does it take to do a job?
Our system is very complex. Our experienced field personnel can install the average system in about 3 to 4 days.
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I have an interior system and it always fails during larger storms, why?
Because your system is overrun and simply cannot handle everything that Mother Nature throws at it.
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What about your system, will it get “overrun” also?
Positively not! Our system has been designed to handle much more than the projected worst case scenario.
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Really, what makes your system so good?
The exclusive waterproofing products we use really work…period! Just read our Guarantee published on this site and then read any of our competitors’. Make sure to read all their fine print as well.
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I’ve talked to another waterproofing company and the salesman said his system would end my problems “forever”, is that possible?
Talk is cheap. Just be sure you get an exact copy of their guarantee and please read every word before signing a contract.
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The same salesman told me that my walls would still be wet, but I would never have to mop up the water again. Isn’t this what I want…no more cleaning up the mess after a long hard day?
Not exactly. Interior systems merely redirect the water after it penetrates the foundation walls. The water comes in and is captured and redirected leaving the walls wet.
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Why should I be concerned with wet or discolored walls?
If the walls are wet or “discolored” due to moisture you should be extremely concerned. A foundation wall is like a sponge and it will hold moisture. This can lead to BIGGER PROBLEMS!
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What do you mean by “Bigger Problems”?
STRUCTURAL DECAY, HEALTH RISKS, AND POOR RESALE VALUE. Building materials and water don’t mix and MOLD begins growing within 24 to 36 hours of a water leak.
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MOLD is known to grow on cheese, just cut it off and eat the cheese. Why should I be concerned with MOLD?
There are many different types of mold and some are extremely TOXIC. Again, we don’t ask that you take our word for anything. Simply pick up the phone and call your physician and ask about the dangers associated with “TOXIC” or “BLACK MOLD”.
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